Article
Investigating Inclusive Leadership and Pro-Social Rule Breaking in Hospitality Industry: Important Role of Psychological Safety and Leadership Identification
Registro en:
10.3390/ijerph19148291
16617827
Autor
Khattak, Sajid Rahman
Zada, Muhammad
Nouman, Muhammad
Ur Rahman, Shams
Fayaz, Muhammad
Ullah, Rezwan
Salazar-Sepúlveda, Guido
Vega-Muñoz, Alejandro
Contreras-Barraza, Nicolás
Institución
Resumen
This study aims to empirically examine the mediating effects of psychological safety and leadership identification on the relationship between inclusive leadership and pro-social rule breaking among hospitality employees. This study analyzes the survey data collected in three waves from 589 employees working in different hotels and restaurants operating in the Northern areas of Khyber Pakhtunkhwa, Pakistan. The scale validity, composite reliability, and hypotheses were assessed through PLS-SEM. The study found that inclusive leadership significantly impacts employees’ pro-social rule-breaking. The study also found that leadership identification and psychological safety partially mediate the relationship between inclusive leadership and pro-social rule-breaking. Hospitality leaders can practice inclusive leadership characteristics because it may significantly enhance employee engagement in pro-social rule-breaking. Through their inclusive features, hospitality leaders can improve employees’ psychological safety and leadership identification, enhancing frontline employees’ pro-social rule-breaking. © 2022 by the authors. Licensee MDPI, Basel, Switzerland. Universidad Autónoma de Chile, (456001); Universidad Católica de la Santísima Concepción, UCSC, (APC2022); Universidad Andrés Bello, UNAB, (21500)