Efeitos do desempenho em gestão de riscos e da inovação de processos na relação entre sistema integrado de gestão de riscos e desempenho organizacional

Abstract

This study aimed to evaluate the effects of risk management performance and process innovation on the relationship between integrated risk management system and organizational performance. The methodology used to conduct this research is characterized as descriptive in relation to objectives, survey in relation to data collection procedures, and quantitative in relation to the approach to the problem (using structural equation modeling). The study sample comprised 100 managers in the controllership area of industrial organizations operating in Brazil. The results reveal that the adoption of an integrated enterprise risk management system directly and positively influences risk management performance and process innovation, and indirectly influences organizational performance, because risk management performance is a mediating element of the relationship. Thus, it can be inferred that companies that promote integrated risk management practices, aligned with organizational management as a whole, improve their risk management performance and through this improve their organizational performance. It was found that risk management performance also promotes process innovation, which is also positively related to organizational performance. In this way, it can be concluded that the adoption of an integrated enterprise risk management system, capable of enabling the qualification of risk management performance, and of promoting innovation in management processes, constitutes an element that enhances organizational performance. These results demonstrate that the efficiency of integrated risk management practices acts to establish improved risk management in organizations, favoring the achievement of better organizational performance. Likewise, they reveal the conditioning roles of risk management performance, as a determining element for such improvement to occur. This research contributes to the risk management literature by providing new evidence about the relationships and the importance of the adequacy of integrated risk management practices to organizational management, as well as their impact on organizational performance.