The objective of this study is to identify the levels of reflection achieved by Chilean pre-service and in-service teachers of English based on their classroom performance. This research was qualitative and employed a case study design. The participants were 121 pre-service teachers and 54 novice in-service teachers from Chile. In order to collect data, a reflection form was completed by them. The results indicate that the participants only show a descriptive level of reflection, which is the most basic. It is suggested that English language teacher education programs promote reflection, at higher levels, in undergraduate courses of didactics and practicum.