Benefícios e malefícios na adoção de gamificação em projetos de software: Um estudo com usuários de ferramentas de gamificação

Abstract

The Software development process is extremely complex, involving many roles in a team to achieve the desired product. Developers often show a fall on their productivity and motivation due to external factors or even because of the way the project is going on. It can harm the software development process delaying the feature deliverie and impairing the organizational climate of the team. This work is a study with 11 users of a gamification tool called GetBadges to understand the changes caused by the use of gamification in software projects, what advantages and the disadvantages to the software development process when using gamification strategies. The Software development process is extremely complex, involving many roles in a team to achieve the desired product. Developers often show a fall on their productivity due to external factors or even because of the way the project is going on. It is needed to find a new way to breed motivation on each member of the team, and identify goals to be achieved. This work is a survey with users of gamification on tools that allows to visualize the best members of the team based on their contribution, being it pull requests, issues, or even bug reports. All of it in a gamified way, using badges, slaying monsters. In doing so it will be able to build motivation in each member allied to a healthy competitiveness on the team, as allows each developer to realize which points he stands out and which points he should improve himself. Overall 11 users answered the survey, each one from a different project.