Trabalho de Conclusão de Curso de Graduação
Levantamento de requisitos de software para gestão de laboratórios de calibração e ensaios baseado na ABNT NBR ISO/IEC 17025
Autor
Franchi, Taís Guidolin
Institución
Resumen
The current research aims the gathering and documentation of software requirements of
process of Laboratories System of Management from Tecnology Center (SGLab CT) in
Federal University of Santa Maria (UFSM). For this, a research was carry out to know
the main functionalities desired for a management software with calibration
laboratories and IES tests of Rio Grande do Sul, were identified the five work routines
of laboratories of SGLab CT to attending ABNT NBR ISO/IEC 17025 and were modeled
the three main business processes. The main results of this research were: (i)
identification of 22 important functionalities for a management software that compose
five main processes with the participation of eight distinct agents and (ii) the collection
and documentation of the requirements of three SGLab CT processes
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