dc.contributorPizzolato, Morgana
dc.creatorFranchi, Taís Guidolin
dc.date.accessioned2017-09-04T14:46:20Z
dc.date.available2017-09-04T14:46:20Z
dc.date.created2017-09-04T14:46:20Z
dc.date.issued2016-02-08
dc.identifierhttp://repositorio.ufsm.br/handle/1/11601
dc.description.abstractThe current research aims the gathering and documentation of software requirements of process of Laboratories System of Management from Tecnology Center (SGLab CT) in Federal University of Santa Maria (UFSM). For this, a research was carry out to know the main functionalities desired for a management software with calibration laboratories and IES tests of Rio Grande do Sul, were identified the five work routines of laboratories of SGLab CT to attending ABNT NBR ISO/IEC 17025 and were modeled the three main business processes. The main results of this research were: (i) identification of 22 important functionalities for a management software that compose five main processes with the participation of eight distinct agents and (ii) the collection and documentation of the requirements of three SGLab CT processes
dc.publisherUniversidade Federal de Santa Maria
dc.publisherCentro de Tecnologia
dc.rightsAcesso Aberto
dc.subjectABNT NBR ISO/IEC 17025
dc.subjectLaboratórios de ensaio e calibração
dc.subjectSoftware de gestão
dc.subjectRequisitos de software
dc.subjectTest and calibration laboratories
dc.subjectManagement software
dc.subjectSoftware requirements
dc.titleLevantamento de requisitos de software para gestão de laboratórios de calibração e ensaios baseado na ABNT NBR ISO/IEC 17025
dc.typeTrabalho de Conclusão de Curso de Graduação


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