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The Impact of Personalization and Complaint Handling on Customer Loyalty
(2011)
The main objective is to determine the impacts of personalization, service quality and complaint handling on the satisfaction and loyalty of current account holders with Chilean banks. Information on these impacts would ...
The Impact of Personalization and Complaint Handling on Customer Loyalty
(2011)
The main objective is to determine the impacts of personalization, service quality and complaint handling on the satisfaction and loyalty of current account holders with Chilean banks. Information on these impacts would ...
Applied anthropometry for common industrial settings design: Working and ideal manual handling heights
(International Journal of Industrial Ergonomics, 2022)
An object-oriented approach to handle complex real-time industrial automation projects
(IEEE, 1995)
This paper describes an object-oriented approach for handling complex industrial automation systems. The proposed approach relies on relationships between modeling perspectives and integrates different models of existing ...