The purpose of this case study is to identify weaknesses regarding the management of recovery of past due loans of the Cooperativa “San Antonio LTDA”, through the analysis of the loan portfolio using delinquency ratios. The type of research is descriptive, the method used is inductive, the interview has been used as a pertinent technique to obtain information necessary to support the research work. The results obtained reflect that the Cooperative maintains delinquent rates that exceed the maximum limits accepted, in addition, to perform a poor analysis to the client, at the time of granting the credit. The conclusions reached in the study is that despite the fact that the Cooperative has no problems in fulfilling its short-term obligations, it has problems in recovering the Loan Portfolio.The purpose of this case study is to identify weaknesses regarding the management of recovery of past due loans of the Cooperativa “San Antonio LTDA”, through the analysis of the loan portfolio using delinquency ratios. The type of research is descriptive, the method used is inductive, the interview has been used as a pertinent technique to obtain information necessary to support the research work. The results obtained reflect that the Cooperative maintains delinquent rates that exceed the maximum limits accepted, in addition, to perform a poor analysis to the client, at the time of granting the credit. The conclusions reached in the study is that despite the fact that the Cooperative has no problems in fulfilling its short-term obligations, it has problems in recovering the Loan Portfolio.El presente caso de estudio tiene por objetivo identificar debilidades respecto a la gestión de recuperación de cartera vencida de la Cooperativa “San Antonio LTDA”, a través del análisis de la cartera de crédito utilizando los ratios de morosidad. El tipo de investigación es descriptiva, el método empleado es el inductivo, se ha utilizado la entrevista como técnica pertinente para obtener información necesaria para sustentar el trabajo investigativo. Los resultados obtenidos reflejan que la Cooperativa mantiene índices morosidad que sobrepasas los límites máximos aceptados, además, de realizar un análisis deficiente al cliente, al momento del otorgamiento del crédito. Las conclusiones a las que se llega en el estudio es que a pesar de que la Cooperativa no tiene problemas en el cumplimiento de sus obligaciones a corto plazo, presenta inconvenientes en la recuperación de Cartera de Crédito.