article
Business Process Re-engineering in Saudi Arabia: A Survey of Understanding and Attitudes
Autor
Rahali, Essam
Chaczko, Zenon
Agbinya, Johnson
Chiu, Christopher
Institución
Resumen
This survey was conducted in the Kingdom of Saudi Arabia (KSA) to investigate the level of awareness of BPR. Respondents (customers, employees, and Managers) had different educational backgrounds and were from private and public sectors. Findings of the study indicate a general awareness of BPR in KSA