O perfil do gestor de recursos humanos nas organizações do conhecimento

Abstract

The transition from the industrial society to the society of knowledge encouraged a diversity of changes in organizations. Some of these changes can be observed through the globalization of the businesses, the processes of reengineering and downsizing, and, more recently, the Benchmarking and the practical announce management. In this scenario, one of the areas of the organization that has stand out significantly is human resources. It happens due to the increasing appraisal of the people in the work environment, considered, currently, a greater and longer-lasting competitive resource than the technological competitiveness. Thus, the aim of this work is to map out the profile of the manager of human resources that is inserted in the current knowledge organizations, considering its interpersonal and technical abilities. The most significant fact about this work is that the growth of the area of human resources requires a distinguished professional profile to manage it. Therefore, the mapping of the professional abilities required by this position poses as a guide aiming the employment of the professionals in the area, allowing even to compare the reality identified with the theory studied. A survey in 21 large industries from Ponta Grossa and surrounding areas (Carambeí), in the state of Paraná, was carried out to achieve the goals of this work. They had been selected to be part of this study based on the idea that through the use they make of the knowledge of their collaborators and high technology, they are classified as knowledge organizations. Under these conditions, the result of this research allowed to map out the profile of the manager of human resources, as well as recognize the current performance of the human resources department in the companies. Thus, the results obtained in this research met its purpose and, in fact, validated that the human resources of the current organizations of knowledge went beyond the level of the simply operational performance. Now, it is acting in a strategical way inside of the companies, as described in the modern theory of business administration.