Levantamento da opinião pública sobre a qualidade das estradas e o sistema de cobrança por pedágios

Abstract

With the scenario increasingly globalized and competitive every detail that could be improved to become a gap in the market has become extremely important in the challenge to remain competitive. Logistics too often has enabled such differentiation. This present study aims to raise the common civilian opinion and logistics professionals regarding the implementation of the toll collection system per kilometer. To carry out such research, we used a questionnaire which was made available online through the existing questionnaire tool in google drive within the gmail, this part leads the search to take a form of survey. Only 19% of respondents knew the roads where the new billing system is used, and the vast majority 81% did not know the new system before responding to this questionnaire. It was observed that most people would prefer that such a recovery method was implemented instead of the current toll plaza system, because they feel more fair.