Análisis de la evolución de la oferta hotelera para personas con movilidad reducida en Cuenca 2011 – 2017

Abstract

The accessibility of the hotel service for the client with reduced mobility is an important and topical issue, which is why the present analysis aims to identify the current situation of the accessible hotel offer for clients with reduced mobility, and to demonstrate what the development has been of said offer from the year 2011 until the year 2017.

In the development of the respective analysis, access was gained to information sources that have studied the same topic in previous years, whose results will be compared with the results of the current situation of the hotel market.

For the process of obtaining data that show the current situation of the accessible hotel market for people with reduced mobility, an investigation was developed by visiting the respective hotels that make up the hotel offer of the city, in order to evaluate them and define aspects that make them suitable for the adequate service to the client with reduced mobility. In addition, complementary information will be presented, which helps to understand the subject, in order to present a measurement and a reading of the development of the offer of hotels with appropriate characteristics for the user with reduced mobility, from the year 2011 to 2017