Diseño y desarrollo de la estantería metálica utilizando la metodología DFSS en Tugalt S.A.

Abstract

Undoubtedly, the development of new products is an essential for any company manufacturing requirement, which is why a method that helps us to obtain products based on customer requirements and quality expected by them is necessary. This thesis topic is aimed at new product development within the current portfolio of the company and it has been used IDDOV methodology it is within the scope DFSS (Design for Six Sigma) and accompanied by some tools as they are : VOC (Voice of Customer), QFD (Doubling of Quality Function), TRIZ (Inventive Problem Solving), Engineering Robust, FMEA (Analysis mode failures) being those mentioned most used and practices when develop new products.

DFSS approach is oriented both product design and the process, allowing to obtain products according to customer requirements on the one hand and on the other, achieves robust processes for their production, thus can ensure high- quality and gain a competitive advantage in an increasingly dynamic and practical world.