bachelorThesis
Elaboración del plan estratégico y sistema de gestión de procesos para la Cooperativa de Taxis Esmeralda
Fecha
2014-08Autor
Vergara Pinos, Rómulo Xavier
Jarro Patiño, Cristian Eddison
Institución
Resumen
The paper consists on the development of a strategic plan for the Taxi’s Control "Esmeralda". First of all, it is necessary to apply scientific and field research; getting results about customer care, unsatisfied demands, but above all, the strategy to be used to face the market.