Fortalecimiento de estrategias de afrontamiento para disminuir la posibilidad de desarrollar el trastorno de estrés postraumático en el personal administrativo y operativo del ecu 911 de la zona 3 Ambato

Abstract

The present intervention work was carried out in order to attend to one of the needs presented by the administrative and operational personnel staff of the ECU 911 from Ambato. The main problem of the population is post-traumatic stress which is an anxiety disorder that can occur in any individual, however, there are people who are more vulnerable to this disorder, due to factors such as the work they do or the environment in which they are exposed. Consequently, a psychoeducational project called Siembra Bienestar was proposed, in which web resources were used and publications and videos were produced to sensitize the personnel staff regarding to the post-traumatic stress. In addition, information on coping strategies that reduces the development of this anxiety disorder, was provided to the staff. Moreover, some recommendations and techniques that promote self-care and stress management were also shared to them. Through tools such as surveys and interviews, the staff evaluated the information provided to them. The analysis of the data collected allowed us to obtain qualitative and quantitative results. According to the opinion of the participants, the majority affirmed that the project contributed positively to their mental health.