Planteamiento de un modelo de gestión para empresas públicas basado en la propuesta de valor. Caso de estudio Empresa Municipal de Agua Potable de Azogues EMAPAL

Abstract

The management model starts with obtaining information, applying various techniques. Then, it suggests that public enterprises use benchmarking. The key activities and resources within the model are determined. The activities are organized and executed through the use of scrum. Finally, public companies are able to generate knowledge.