masterThesis
Propuesta de un modelo de un sistema de gestión de calidad, basado en la Norma ISO 9001-2008 en la empresa municipal de aseo de Santa Elena "EMASA-EP".
Fecha
2015Autor
Zambrano Chiriboga, José Elio
Institución
Resumen
The main objective of this project is to raise the continuous improvement of services provided by the Municipal Sanitation Company of Santa Elena " EMASA EP " by " Proposal of a Model of a Quality Management System based on ISO 9001-2008 in the Municipal Sanitation Company of Santa Elena " EMASA-EP "