| dc.description.abstract | This work aims to analyze how individuals make the decision on urban mobility
taking into account cost, comfort and convenience. The systematic literature review
(SLR) methodology was applied, in which 113 articles were selected that had
adherence to urban mobility and costs. Subsequently, the main authors were defined,
in which the study by the author Fishman, 2017, stood out. In the authors with greater
connection, with several studies, the author Cattaneo stood out, the SLR also showed
that the theme addressed is relatively new, with 77% of these studies are concentrated
between the years 2015 to 2019. The publications are distributed all over the world,
highlighting the European continent which concentrates 44.44% of the studies on
mobility, after systematization, the most used methodologies by the researchers were
identified, which were, mostly, statistical analysis methods and critical literature review.
From these definitions, it was identified the need to apply a tool that could give choice’s
parameters for the users of transport modals to be able to compare in a quantitative
way and choose which type of transport is more viable according to their needs. In this
context, the AHP method (Analytic Hierarchy Process) was selected, as it provides the
comparison of criteria and sub-criteria for decision making. After the definition of an
acceptable sample, the method was applied and the answers analyzed individually and
the definition of which transport modal would be most recommended to each person,
according assigned amount, taking in consideration cost, comfort and convenience
was found as result. The users between 18 and 50 years old preferred the criteria cost,
but whem they evaluate the subcriterias the modal own vehicle was suggested as
result. In the other hand, the users between 61 and 70 years old it was suggested the
modal app service and the preferred criteria was the comfort, showing the method
effectiveness to theme adressed. | |
