Coping e engajamento no trabalho da enfermagem hospitalar.

Abstract

This research correlates the strategies used to deal with occupational stress situations (occupational coping) and engagement at work. A total of 250 nursing professionals from a school hospital participated in the study, 83% female, aged 23-64 years. The research was approved by the Ethics and Research Committee, being approved with CAAE Opinion: 73711417.4.0000.5346. Data collection was performed at the workplace. The instruments used were the Occupational Coping Scale and the Assessment Scale of people's engagement with their work, as well as a questionnaire developed by the researcher and validated by two independent researchers. It was an exploratory, qualitative-quantitative research. The data were analyzed in SPSS version 2.0. Descriptive statistics were used, with means and standard deviation and Pearson's correlation coefficient. The correlations were positive weak and significant for Coping Planning and Total Coping with Engagement Factor Stamina, Dedication, Concentration and Total Engagement. As for Coping Negative Emotions when correlating with Engagement, the correlations were weak and significant positive with Stamina, Dedication and Total Engagement. The results showed the existence of a relationship between the variables, it was detected a low Total Engagement Index in the work, emphasizing the importance of investing in the development of the aspects that compose it as a way of strengthening the strategies of Occupational Coping. The qualitative study showed that the participants present a high level of stress and are looking for ways to face and overcome stressful situations, especially the emotional, spiritual balance, peer help and skills, including that they sometimes get to the point of needing psychological help and physician. The results showed that there is a relationship between the aspects under study, because engaged people expand their Coping repertoire. It is concluded that further intervention studies on the subject are needed. The aspects that need to be developed are treatment and prevention actions, as well as capacity building and interpersonal development.