dc.contributorParedes Murcia, Andrés
dc.creatorAvendaño forero, Angie Melisa
dc.creatorCortes Polonia, Karol Andrea
dc.date.accessioned2018-08-13T16:04:48Z
dc.date.accessioned2022-09-27T21:14:06Z
dc.date.available2018-08-13T16:04:48Z
dc.date.available2022-09-27T21:14:06Z
dc.date.created2018-08-13T16:04:48Z
dc.identifierhttp://repositorio.uniagustiniana.edu.co/handle/123456789/559
dc.identifier.urihttp://repositorioslatinoamericanos.uchile.cl/handle/2250/3611943
dc.description.abstractAccording to management of tourist assets (GAT), when it comes to standardization in hotels, it refers to the set of actions by which it is guaranteed that the different processes and activities carried out are governed by defined patterns. (González, 2012) According to the above statement, in the following work, the topic to be discussed is the standardization of operating processes, specifically in the areas of reception and accommodation, the hotel is located in the ninth town of Fontibón, pretending Establish policies and procedures through which the hotel will operate.
dc.languagespa
dc.rightshttp://creativecommons.org/licenses/by/2.5/co/
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightsAbierto (Texto Completo)
dc.rightsAtribución 2.5 Colombia
dc.sourcereponame:Repositorio Institucional UniARI
dc.sourceinstname:Universitaria Agustiniana
dc.subjectEstandarizacion
dc.subjectHotel
dc.subjectRecepción
dc.subjectProcesos
dc.subjectNormas
dc.subjectAlojamiento
dc.subjectLista de chequeo
dc.titleEstandarización de procesos operativos Casablanca 98 hotel
dc.typeinfo:eu-repo/semantics/bachelorThesis


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