Apply multicriteria methods for critical alternative selection

Abstract

The selection of critical alternatives has been an issue of great interest for both utilities and services, performing this process usually using monocriterial techniques. In practice there are problems it is necessary to apply more than one criterion for selection since this contributes to increasing the quality of decisions and increase the efficiency and effectiveness of the organization. Multicriteria techniques allow ordering alternatives or determine what is the best, however it is sometimes necessary to determine within this set which will be called criticism for its impact on organizational performance. In this paper we show two methods using multicriteria techniques, including ELECTRE II are possible to determine within an ordered set of alternatives which are considered critical. The application of these methods is illustrated on three examples.