Soluciones transaccionales (trade-offs) en un sistema de logística de reversa: el efecto de la colaboración ambiental en el caso de la gestión post-consumo de aparatos eléctricos y electrónicos en Colombia

dc.contributorMoreno Mantilla, Carlos Eduardo
dc.creatorVelásquez Rodríguez, Oscar Fabián
dc.date.accessioned2021-01-28T23:02:46Z
dc.date.available2021-01-28T23:02:46Z
dc.date.created2021-01-28T23:02:46Z
dc.date.issued2020-08-19
dc.identifierVelásquez Rodríguez, O. F. (2020). Soluciones transaccionales (trade-offs) en un sistema de logística de reversa: el efecto de la colaboración ambiental en el caso de la gestión post-consumo de aparatos eléctricos y electrónicos en Colombia [Tesis de doctorado, Universidad Nacional de Colombia]. Repositorio Institucional.
dc.identifierhttps://repositorio.unal.edu.co/handle/unal/78980
dc.description.abstractEn las últimas tres décadas, la gestión ambiental se ha convertido en un asunto primordial en el ámbito empresarial, debido a la necesidad de responder a los requerimientos de las diferentes partes interesadas (por ejemplo, los organismos reguladores, las organizaciones no gubernamentales o los consumidores). Por lo cual, desde la literatura se ha abordado ampliamente el análisis del impacto de las prácticas ambientales en el desempeño económico, bajo un enfoque "gana-gana", en el que los objetivos ambientales y económicos pueden alcanzarse simultáneamente. Sin embargo, dado el carácter polifacético y complejo de las relaciones entre el desempeño económico y ambiental, los trade-offs son la regla, más que la excepción, por lo cual se ha evidenciado en la literatura la necesidad de estudiar esta relación bajo el enfoque de trade-offs. En respuesta a esta necesidad, este trabajo tiene como objetivo estudiar la emergencia de los trade-offs entre el desempeño ambiental y económico en el contexto de la implementación de un sistema de logística inversa, así como el efecto de la colaboración ambiental con clientes y proveedores en la gestión de dichos trade-offs. Lo cual se realiza a través del desarrollo de un modelo de simulación basada en agentes a partir del caso de gestión post-consumo de refrigeradores de Red Verde en Colombia. Finalmente, los resultados del modelo muestran que la implementación del programa de posconsumo Red Verde trae consigo elevados costos, principalmente de publicidad, transporte y tratamiento, que impactan negativamente el desempeño económico, mientras que se disminuyen sustancialmente las emisiones de gases de efecto invernadero. Asimismo, a partir de los resultados se puede concluir que la colaboración permite convertir los trade-offs en situaciones gana – gana.
dc.description.abstractIn the last three decades, environmental management has become a central issue in the business world, due to the need to respond to the requirements of different stakeholders (e.g. regulators, NGOs, consumers). For this reason, the analysis of the impact of environmental practices on economic performance has been widely addressed in the literature, under a "win-win" approach, in which environmental and economic objectives can be achieved simultaneously. However, given the multi-faceted and complex nature of the relationships between economic and environmental performance, trade-offs are the rule rather than the exception, and therefore the need to study this relationship under a trade-off approach has been evidenced in the literature. In response to this need, this paper aims to study the emergence of trade-offs between environmental and economic performance in the context of the implementation of a reverse logistics system as well as the effect of environmental collaboration with customers and suppliers in the management of such trade-offs. This is done through the development of an agent-based simulation model based on the case of Red Verde's post-consumption management of refrigerators in Colombia. Finally, the results of the model show that the implementation of the Red Verde post-consumption program brings with it high costs, mainly in advertising, transportation and treatment, which negatively impact economic performance while substantially reducing greenhouse gas emissions. Likewise, from the results it can be concluded that the collaboration allows turning trade-offs into win-win situations.
dc.languagespa
dc.publisherBogotá - Ingeniería - Doctorado en Ingeniería - Industria y Organizaciones
dc.publisherUniversidad Nacional de Colombia - Sede Bogotá
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dc.rightsAtribución-NoComercial-SinDerivadas 4.0 Internacional
dc.rightsAcceso abierto
dc.rightshttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightsDerechos reservados - Universidad Nacional de Colombia
dc.titleSoluciones transaccionales (trade-offs) en un sistema de logística de reversa: el efecto de la colaboración ambiental en el caso de la gestión post-consumo de aparatos eléctricos y electrónicos en Colombia
dc.typeOtro


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