The importance and formalization of service quality dimensions: A comparison of Chile and the USA

dc.creatorGuesalaga T., Rodrigo
dc.creatorPitta, D.
dc.date.accessioned2020-10-09T01:24:05Z
dc.date.available2020-10-09T01:24:05Z
dc.date.created2020-10-09T01:24:05Z
dc.date.issued2014
dc.identifier10.1108/JCM-08-2013-0660
dc.identifier0736-3761
dc.identifierhttps://doi.org/10.1108/JCM-08-2013-0660
dc.identifierhttps://repositorio.uc.cl/handle/11534/47141
dc.languageen
dc.rightsacceso restringido
dc.titleThe importance and formalization of service quality dimensions: A comparison of Chile and the USA
dc.typeartículo


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