| dc.description.abstract | This investigation has as aim to determine the relevancy of applying reorganization in the
administrative processes in the administrative area of the ESCA STO. TOMAS, to raise his
productivity, by means of the diagnosis of his administrative processes applied to the
different departments in the ESCA STO. TOMÀS, by means of the application of a
questionnaire implemented with a scale Liker. As an alternative of solution for the
problems of bureaucratic inertia that they present in any public organization of top
education in the administrative areas of the education system national Superior. Problem
propitiated by the administrative bureaucratic inertias and by the deficit of programs of
elevation of the productivity of the educational national system, this investigation bases the
hypothesis on the solution of the problem for the side of the reorganization of the
administrative process to raise the productivity in the administrative areas of the
educational centers of top education, identifying and evaluating the variables that influence
the elevation of the productivity. The method used to prove this hypothesis of
investigation, consisted of applying a survey between a sample of employees, and users of
the different administrative departments of the ESCA STO. TOMÀS, evaluating the
information compiled with a scale Likert, and the come one from the statistical available
information with analysis of regression and of correlation. One concludes that the
reorganization is a process pertinent, and yes is a factor that raises the productivity in the
administrative areas of the ESCA STO. TOMÀS, since the reorganization of the
administrative process, yes they present influence on the elevation of the productivity in the
administrative areas and it explains in 98 %. Also one concludes that the reorganization of
the administrative process is a dynamic factor that can provide functionality to the ESCA
STO. TOMÀS. | |
