A notificação da violência, o atendimento psicológico e a rede de proteção da criança e do adolescente: o olhar de profissionais do Sistema de Garantia de Direitos

Abstract

This Master s Thesis discusses the notification of violence, the psychological assistance provided to children and adolescents who suffer violence and the network of protection for them, from the perspective of professionals that work in the services of the System of Guarantee of Rights. It is a qualitative, exploratory and descriptive study, accomplished in the context of the Child and Adolescent Protection Precinct, Public Prosecutor s Office and three Child Protection Agencies of a city in Rio Grande do Sul. Three child protection agents, one police chief and one public prosecutor participated in the study. Semi-structured interviews were used, and analyzed using content analysis. This thesis is composed of four articles, one theoretical and three empirical. The theoretical article presents a reflection about the assistance towards the child or adolescent who experienced a situation of violence in the perspective of the System of Guarantee of Rights. The first empirical article approaches a comprehension of the network of protection and the way it works in cases involving violence against children and adolescents. It highlights challenges and possibilities of enforcing the rights of such population. The second article presents the procedures of the Child Protection Agencies, Child and Adolescent Protection Precinct and Public Prosecutor s Office after receiving a notification of violence involving children and adolescents. Moreover, it approaches the advances, hindrances and challenges regarding the notification of violence. The last article discusses the psychological assistance provided to children and adolescents facing violence in the context of social assistance policies. It also presents the perceptions and the perspectives about psychological assistance. Results suggest that the interviewed professionals understand the network of protection recommended by the Statute of the Child and Adolescent and its functioning. They highlight the relevance of the joint efforts in cases involving violence, regarding effectively protecting and promoting the rights of children and adolescents. Results also indicate several procedures of the defense agencies after the notification of violence, among them, the referral for psychological services, characterized as a service through which the subjects are allowed to talk about the violence they suffered, under an atmosphere of support and protection. Final considerations highlight the importance of strengthening the network of protection, as well as the need to educate the society about notification, aiming at coping with violence and protecting children and adolescents. In conclusion, the relevance of training professionals is emphasized, focusing on the development of integrated and coordinated actions, so as to interrupt historical practices, in the context of policies and rights towards children and adolescents.