Quantitative and qualitative work overload and its double effect on the work-family Interface

Abstract

Researchers have overemphasized the effects of working time over the work-family (WF) interface. In this article, we focus on how workload acts as a stressor in the family domain. We present a framework with which we explore the relationship between quantitative and qualitative work overload and the work-home interface. A model of quantitative and qualitative work overload is proposed, and a series of research propositions is presented. We propose that quantitative and qualitative work overload are different concepts that have different dimensions, antecedents, outcomes, and effects on work-to-family conflict (WFC). Therefore, WFC may have different solutions according to the nature of the conflict. Although the literature review shows there is a strong relationship between the concept and measurement of working time and workload, research supporting the relationship between work overload and WFC is still more plentiful. Some under-explored issues include how the family domain may generate or intensify work overload, and effective methods for dealing with work overload.