Medición del capital estructural de la organización: una investigación en el contexto de la Universidad Autónoma de Manizales

Abstract

This research had two objectives: 1) to provide an instrument with which organizations could measure their structural capital and 2) to offer the respective empirical evidence within the conceptual framework of intellectual capital. An empirical-analytical quantitative and descriptive study was undertaken. Using this study, the structural capital of the Universidad Autonoma de Manizales (uam) in 2011 and 2012 was identified, measured and analyzed. The results showed that it is possible to measure structural capital in an organization and thus understand its dynamics. This can contribute to optimizing the management of its intangible assets. Specifically, in the case of uam, its structural capital is a strength. This is evidenced in its constant investment in technological infrastructure and its continuous strengthening in the area of research, development and innovation (R&D+i)