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Como agregar valor ao produto e satisfazer o cliente na prestação de serviço de móveis planejados
(Universidade Tecnológica Federal do ParanáCuritibaDepartamento Acadêmico de Construção Civil, 2013-07-06)
The interest on the subject and related themes of how to add value to products and increase customer satisfaction service on customized furniture market service is based on sector growth and emergence of new brands and ...
Proposal to improve customer service in an optician in Lima PerúPropuesta de mejora del servicio al cliente en una óptica en Lima Perú
(Universidad Internacional del Ecuador, extensión Guayaquil, 2021)
A retenção de clientes em uma instituição financeira no segmento da viticultura da Serra Gaúcha
(Universidade do Vale do Rio dos Sinos, 2021-04-30)
This research sought to understand customer retention at a financial institution in Serra Gaúcha. The researched institution is a large Brazilian bank with a representative portfolio in the financing of agribusiness. In ...
A retenção de clientes em uma instituição financeira no segmento da viticultura da Serra Gaúcha
(Universidade do Vale do Rio dos Sinos, 2021-04-30)
This research sought to understand customer retention at a financial institution in Serra Gaúcha. The researched institution is a large Brazilian bank with a representative portfolio in the financing of agribusiness. In ...
The role of supplier performance in building customer trust and loyalty: a cross-country examination
(ElsevierUS, 2017-02-24)
Building trust in buyer–seller relationships is a focal issue in relationship marketing. However, there are mixed results concerning the performance outcomes of trust. Also, no attention has been given to linking supplier ...
Transformação digital bancária: uma análise dos principais bancos brasileiros
(Universidade Tecnológica Federal do ParanáCuritibaBrasilEspecialização em Gestão da Tecnologia da Informação e ComunicaçãoUTFPR, 2018-11-22)
The objective of this research is to present a theoretical-conceptual approach to the question of digital banking transformation, focusing on the main Brazilian banks. Contextualized on: the concepts related to the financial ...