This survey was conducted in the Kingdom of Saudi Arabia (KSA) to investigate the level of awareness of BPR. Respondents (customers, employees, and Managers) had different educational backgrounds and were from private and ...

This article outlines a novel, practical, and comprehensive business transformation model using a continuous life-cycle approach applied to three dimensions of a business (processes, people, and technology). It was used ...

Over time, Business Processes have become a key asset for organizations since it allows managing what happens within their environments. It is possible to automate some activities of business processes resorting to the ...

In a highly globalized world affected by economic policies and a latent COVID-19 pandemic, companies need to organize or reorganize to achieve efficient operations. The correct management of organizations has led their ...