Purpose: Drawing on the ability–motivation–opportunity theory applied to the greening of service industries, this paper aims to analyze the extent to which green human resource management plays a role in the adoption of ...

The global financial crisis of 2008 demanded greater control mechanisms from the financial service industry. The IT Project Management Methodology (PMM) is considered an important control mechanism for IT governance to ...

This paper examines the determinants of perceived and actual knowledge of commission paid by contributors in the Chilean pension funds industry. Results show that price consciousness and brand credibility are positively ...

The financial intermediary is an important agent to the economic development. It is responsible to promote an environment where the financial transactions can happen, allowing the existence of trust in the market. To carry ...

Este trabalho tem o objetivo de analisar teórica e empiricamente a relação positiva existente entre desenvolvimento da indústria de serviços financeiros e crescimento econômico e, a partir desses resultados, refletir a ...

The adoption of Benefits Management (BM) is important to ensure that information technology (IT) projects add value to the organization; however, the literature still lacks empirical evidence about how organizations are ...