Artículo de revista
Determinants of perceived and actual knowledge of commission paid by contributors in the pension funds industry
Fecha
2017Registro en:
BRQ Business Research Quarterly (2017) 20, 18-27
23409444
23409436
10.1016/j.brq.2016.09.001
Autor
Farías Nazel, Pablo
Institución
Resumen
This paper examines the determinants of perceived and actual knowledge of
commission paid by contributors in the Chilean pension funds industry. Results show that price
consciousness and brand credibility are positively associated with perceived and actual knowledge
of commission paid by pension fund contributors. Results also show that financial literacy
is only positively associated with actual knowledge of commission paid by contributors. Additionally,
results show that price based advertising exposure is only positively associated with
perceived knowledge of commission paid by contributors. This association is stronger for contributors
with a high use of the price-quality cue. Based on the findings presented, implications
for managers, regulators and researchers are drawn.