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Strategic Modeling To Improve Services And Operation To Energy Industries' Customers
(Elsevier Science INCNew York, 2016)
Performance no atendimento com autosserviços: o caso da operadora beta
(Universidade Tecnológica Federal do ParanáCuritibaBrasilEspecialização em Gestão de Serviços de TelecomunicaçõesUTFPR, 2017-12-08)
This work addresses the topic of service automation, aiming at performance in attendance with results. The objective is to develop indicators to provide support for decision making in process automation and standardization. ...
Seventeenth meeting of national customs directors of Latin America, Spain and Portugal
(ECLAC, 1997-05)
The seventeenth Meeting of National Customs Directors of Latin America, Spain and Portugal was held in Santa Cruz, Bolivia from 27 to 31 January 1997. The meeting was attended by representatives from Argentina, Bolivia, ...
Truth and Wisdom
(Daily Express, 2008-11)
This article uses a quotation attributed to Chief Seattle (1854) as an example of what curriculum development in the postmodern era must be attentive to, namely, the multiple knowledges and ways of knowing that diverse ...
Análisis del CRM (Customer Relationship Management/Gestión de Relaciones con el Cliente) que utilizan los Centros Comerciales del Ahorro (BBB) Centro Comercial el Tejar – Centro Comercial la Merced al momento de realizar sus ventas
(2020-03)
The present investigation has as its theme “Analysis of the CRM (Customer Relationship Management / Customer Relationship Management) in the Shopping Centers of Saving (BBB) Shopping Center El Tejar- Shopping Center La ...
A qualidade no atendimento bancário da agência do Banco do Brasil em Estância (SE)
(DAD - Departamento de Administração – São Cristóvão - PresencialUniversidade Federal de Sergipe, 2019)
Estudo de caso sobre o atendimento remoto aos clientes de uma empresa representante de equipamentos de automação
(Universidade Federal de Santa MariaBrasilUFSMUFSM Frederico Westphalen, 2017-12-11)
This paper presents the development of a case study on the remote customer service of a company representative of automation equipment, seeking to apply a study on its practices and solution in the remote service sector ...
Market segmentation under the choice modelling framework
(Universidad del Desarrollo. Facultad de Economía y Negocios, 2021)
This thesis examines market segmentation from an economic perspective by drawing on the choice modelling framework. The market segmentation literature focuses on providing information to marketers about customers, especially ...