The Intemational Federation for Information and Documentation (FID) is the international professional association of institutions and individuals who are developing, producing, researching and using information products, ...

This article is the first part of an on-going ergonomic work analysis with the emergency services call center set up by the Fire Department of the Military Police of Sao Paulo. The final objective of the research is to ...

A Process Manual. It contains the diagrammed flows of activities, sub processes and processes that, together, make up Macroprocess 10 Information and Communication Technologies.

In the Anthropocene era, ecosystem productivity decreasing due to Global temperatures increasing and the biodiversity loss. Thus, are imperative that natural areas be explored under sustainable precepts, respecting and ...

Corporate social responsibility has been one of the main pillars of development for companies in developed countries and studies are being conducted for developed countries and the productive sector of the economy. Therefore, ...

The management of health services is a complex administrative practice due to the breadth of the field of health and the need to reconcile individual, corporate and collective interests that are not always convergent. In ...

Unavailability of a service used by users may cause financial loss, weakening the brand and corporate image and dissatisfaction of customers/users. Thus, there is need to develop and maintain an availability management ...

Unavailability of a service used by users may cause financial loss, weakening the brand and corporate image and dissatisfaction of customers/users. Thus, there is need to develop and maintain an availability management ...