Purpose – The purpose of this paper is to examine the impact of business group characteristics on firm-operating performance in Chile. Design/methodology/approach – Using a multiple regression model, this study examines ...

This article analyses the effects of economic crises on the relationship between environmental practices, environmental performance and business performance. Six hypotheses are tested via survey responses from firms located ...

This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. Such an approach is characterized ...

This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. Such an approach is characterized by: • Integrating many ...

In this work, we study the performance evaluation of resource-aware business process models. We define a new framework that allows the generation of analytical models for performance evaluation from business process models ...

The role of small businesses is increasingly more important for modern societies. In America, small businesses account for 80% of the new jobs created, 39% of all high tech workers, and produce approximately 14 times more ...