This paper investigates business traveller heterogeneity using data from a survey carried out amongst airline passengers. Traditional methods employed are usually based on mean responses, thus providing an incomplete picture ...

The wave of airline deregulation has brought out a worldwide phenomenon: low-cost carriers. A recent case is that of Brazil where after 3 years of operation Gol has 20% of the domestic market. The paper investigates whether ...

Neste estudo, avaliamos empiricamente a ocorrência de comportamento de risk-shifting. Conduzimos o estudo usando uma abordagem diff-in-diff com várias especificações em um ambiente de experimento natural devido a dois ...

The literature examining the relationship between corporate social responsibility (CSR) and corporate financial performance (CFP) in the tourism industries is extensive but it has not verified the relationship unambiguously. ...

Promotions are a common practice used by the airline industry to increase the passenger demand. There are two important decisions that need to be taken into account before performing a promotion: (1) estimate the discount ...

Con el objeto de implementar una metodología de mejora continua que sea parte de la filosofía de la producción, en el CMA 153 de LAN Express Holding de LAN Airlines. Para poder llegar a los estándares de calidad necesarios ...