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Service design with applications to health care institutions
(Business Expert Press, 2017)
This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. Such an approach is characterized ...
Problems with accessibility to health services by persons with disabilities in Sao Paulo, Brazil
(INFORMA HEALTHCARE, 2011)
Purpose. To describe the occurrence of self-reported problems of accessibility to health services used by persons with disabilities in terms of social and health services variables. Methods. We performed a cross-sectional ...
High-quality health systems: time for a revolution in research and research funding
(Elsevier, 2019)
The launch of two landmark publications on the quality of care in the world's poorest populations, including The Lancet Global Health Commission on high-quality health systems in the Sustainable Development Goals era ...
The role of evaluation in decision-making in the management of health services
(ABRASCORIO DE JANEIRO, 2013-08-02)
The management of health services is a complex administrative practice due to the breadth of the field of health and the need to reconcile individual, corporate and collective interests that are not always convergent. In ...