Relación entre el bienestar laboral y la retención del talento humano del nivel operativo de una empresa del sector privado de salud del Oriente Antioqueño

Abstract

A problem that is growing in the health sector, specifically in the private sector, is the attraction and retention of talent, as it is becoming one of the main challenges that are part of an operational management plan that is in direct line with the strategy of the business. For many positions, labor demand exceeded supply, thus generating competition for talent in the sector. Continuity in learning, in the service provided by the sector and the impact that rotation generates is limited not only to specific operational positions, but also to an organizational need, with the aim of generating a competitive advantage over the competition. The objective of this research was to investigate about the relationship between work well-being and the retention of human talent, to people at the operational level of a company in the health sector in Eastern Antioquia. To achieve this, a quantitative and qualitative methodology, by means of which the analysis of the retirement interviews from the years 2022 and 2023 was consolidated, and 15 semi-structured interviews under the hermeneutic method were tabulated. The results allow us to affirm that there is no direct relationship or formal staff retention strategies, which questions the effectiveness and the scope of the well-being program designed by the institution, while accentuating the work reality of constant and uncontrollable mobility.