Modelo de gestión por procesos para la estructuración de proyectos en una empresa de venta directa

Abstract

The present research has been developed with the objective of strengthening organizational capacities through a process management system that will allow identifying, prioritizing, analyzing and finally standardizing the processes carried out in the execution of the project structuring process in the organization. in question, and will serve as a source of information and guidance for its collaborators. The development of a prioritization matrix, a process map that allows the general visualization of the company and the guides of the process together with its layout and documentation where its objective, activities, scope, inputs, outputs, clients, and indicators are defined. related generate positive impacts that will be directly reflected in the response times to internal and external allies, the accurate and timely information presented and therefore the satisfaction of the actors in the process. Finally this development provides the organization with the elements that will also allow better knowledge management, recording of lessons learned, measurement of indicators and implementation of improvement actions with the purpose of increasing the levels of efficiency and learning reducing execution times and the costs associated with it in the structuring of projects.