Online Shopping Websites: An Evaluation of User Experience and Interface Ergonomic Criteria from the Perspective of Older Users

dc.contributorUniversidade Estadual Paulista (UNESP)
dc.creatorFernandes, Fabiane Rodriguez
dc.creatorPaschoarelli, Luis Carlos
dc.creatorMarcus, A.
dc.date2015-03-18T15:52:36Z
dc.date2016-10-25T20:23:37Z
dc.date2015-03-18T15:52:36Z
dc.date2016-10-25T20:23:37Z
dc.date2014-01-01
dc.date.accessioned2017-04-06T06:58:41Z
dc.date.available2017-04-06T06:58:41Z
dc.identifierDesign, User Experience, And Usability: User Experience Design For Diverse Interaction Platforms And Environments, Pt Ii. Berlin: Springer-verlag Berlin, v. 8518, p. 104-115, 2014.
dc.identifier0302-9743
dc.identifierhttp://hdl.handle.net/11449/116218
dc.identifierhttp://acervodigital.unesp.br/handle/11449/116218
dc.identifier10.1007/978-3-319-07626-3_10
dc.identifier10.1007/978-3-319-07626-3_76
dc.identifierWOS:000342846900010
dc.identifierhttp://dx.doi.org/10.1007/978-3-319-07626-3_10
dc.identifierhttp://dx.doi.org/10.1007/978-3-319-07626-3_76
dc.identifier.urihttp://repositorioslatinoamericanos.uchile.cl/handle/2250/926869
dc.descriptionThis paper presents a user experience evaluation of two online shopping websites from the perspective of older users (those aged 50 and older). Two online shopping websites were evaluated using methodological procedures established in prior research [1]. The methodology consists of four steps: (1) heuristic interface evaluation using an ergonomic criteria checklist, (2) online identification and experience questionnaire, (3) evaluation of user experience and interface interaction, and (4) satisfaction questionnaire. Results of the study revealed the analyzed websites are not suitable for older users, who find it difficult to interact with these interfaces.
dc.languageeng
dc.publisherSpringer
dc.relationDesign, User Experience, And Usability: User Experience Design For Diverse Interaction Platforms And Environments, Pt Ii
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.subjectDesign
dc.subjectuser experience
dc.subjectusability
dc.subjecte-commerce
dc.subjectolder users
dc.titleOnline Shopping Websites: An Evaluation of User Experience and Interface Ergonomic Criteria from the Perspective of Older Users
dc.typeOtro


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