dc.creatorOrtiz Barrios, Miguel Angel
dc.creatorLópez Meza, Pedro
dc.creatorJimenez Delgado, Genett Isabel
dc.date2019-01-24T21:39:07Z
dc.date2019-01-24T21:39:07Z
dc.date2017
dc.date.accessioned2023-10-03T19:08:00Z
dc.date.available2023-10-03T19:08:00Z
dc.identifier03029743
dc.identifierhttp://hdl.handle.net/11323/2211
dc.identifierCorporación Universidad de la Costa
dc.identifierREDICUC - Repositorio CUC
dc.identifierhttps://repositorio.cuc.edu.co/
dc.identifier.urihttps://repositorioslatinoamericanos.uchile.cl/handle/2250/9168060
dc.descriptionAppointment lead-time is a pivotal parameter in elderly outpatient clinics. In this regard, delayed medical care may represent complications in the elderly population and the development of more severe diseases. However, healthcare managers are not skilled in methods effectively reducing waiting times. Therefore, this paper presents the computer simulation modelling to tackle this problem. In this regard, the real-world system was initially simulated and then, three improvement scenarios were designed and validated operationally and financially. The results evidenced that Scenario 2 was the best choice since it provided a low investment per reduced day and a significant reduction (47.1%) regarding the probability of waiting for more than 8 days per appointment. With this proposal, the quality of medical care in elderly population can be meaningfully increased and decisionmaking process can be effectively supported
dc.formatapplication/pdf
dc.languageeng
dc.publisherLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
dc.relation10.1007/978-3-319-67585-5_34
dc.rightsAtribución – No comercial – Compartir igual
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightshttp://purl.org/coar/access_right/c_abf2
dc.subjectAppointment lead-time
dc.subjectDiscret event simulation (DES)
dc.subjectElderly
dc.subjectHealthcare
dc.subjectOutpatient clinics
dc.titleApplying computer simulation modelling to minimizing appointment lead-time in elderly outpatient clinics: a case study
dc.typeDocumento de Conferencia
dc.typehttp://purl.org/coar/resource_type/c_f744
dc.typeText
dc.typeinfo:eu-repo/semantics/conferenceObject
dc.typeinfo:eu-repo/semantics/publishedVersion
dc.typehttp://purl.org/redcol/resource_type/EC
dc.typeinfo:eu-repo/semantics/acceptedVersion
dc.typehttp://purl.org/coar/version/c_ab4af688f83e57aa


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