dc.contributorRodríguez Valencia, Álvaro
dc.contributorCañón Rubiano, Leonardo
dc.contributorLleras Echeverri, Germán Camilo
dc.contributorGrupo de Sostenibilidad Urbana y Regional
dc.creatorCastillo Santana, Angélica Paola
dc.date.accessioned2023-08-08T15:55:33Z
dc.date.accessioned2023-09-07T02:00:24Z
dc.date.available2023-08-08T15:55:33Z
dc.date.available2023-09-07T02:00:24Z
dc.date.created2023-08-08T15:55:33Z
dc.date.issued2023-08-04
dc.identifierhttp://hdl.handle.net/1992/69386
dc.identifierinstname:Universidad de los Andes
dc.identifierreponame:Repositorio Institucional Séneca
dc.identifierrepourl:https://repositorio.uniandes.edu.co/
dc.identifier.urihttps://repositorioslatinoamericanos.uchile.cl/handle/2250/8728869
dc.description.abstractEl presente trabajo aborda cuatro problemas identificados sobre el esquema de medición de desempeño definido en el manual de niveles de servicio para la operación zonal Fase V del SITP. Estos problemas incluyen la falta de alineación entre los incentivos del esquema y el servicio que los usuarios esperan recibir. Además, se ha observado que las empresas operadoras podrían estar siendo penalizadas por factores que escapan a su control, lo que afecta negativamente su desempeño, así como variables que se han omitido variables que sin importantes para mejorar la calidad del servicio. Por último, se ha evidenciado que los atributos de las rutas que opera cada concesionario también pueden tener un impacto significativo en el cumplimiento de los indicadores, generando posibles sesgos en la evaluación.
dc.languagespa
dc.publisherUniversidad de los Andes
dc.publisherMaestría en Ingeniería Civil
dc.publisherFacultad de Ingeniería
dc.publisherDepartamento de Ingeniería Civil y Ambiental
dc.relationAriely, D. (2008). Predictably Irrational. New York: HarperCollins.
dc.relationAspilla Lara, Y., & Rey Gutiérrez, E. (2012). La implementación del Sistema Integrado de Transporte Público (SITP) de Bogotá y sus retos en el futuro. Revista Tecnogestión, 26-40.
dc.relationBadland, H. M., Rachele, J. N., Roberts, R., & Giles-Corti, B. (2017). Creating and applying public transport indicators to test pathways of behaviours and health through an urban transport framework. Journal of Transport and Health, 208-215.
dc.relationBarros dos Santos, J., & Palma, J. (2021). Quality of public transportation based on the multi-criteria approach and from the perspective of user¿s satisfaction level: A case study in a Brazilian city. Case Studies on Transport Policy, 1233-1244.
dc.relationBatarce, M., & Avila, F. (2020). Misguided quality incentives: The case of the santiago bus system. Transportation Research Part A, 376-399.
dc.relationBeltrán, P., Gshwender, A., & Palma, C. (2013). The impact of compliance measures on the operation of a bus system: The case of Transantiago. Research in Transportation Economics, 79-89.
dc.relationBrownlee, J. (2018). Gradient Boosted Trees With XGBoost and scikit-learn. Machine Learning Mastery.
dc.relationde Oña, J., & de Oña, R. (2014). Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches. Transportation Science, 1-19.
dc.relationEboli, L., & Mazzulla, G. (2007). Service Quality Attributes Affecting Customer Satisfaction for Bus Transit. Journal of Public Transportation, 21-34.
dc.relationEboli, L., & Mazzulla, G. (2012). Performance Indicators for an Objective Measure of Public Transport Service Quality. European Transport.
dc.relationFielding, G. J., & Anderson, S. C. (1983). Public Transit Performance Evaluation: Application to Section 15 Data. Transportation Research Record 947, 1-7.
dc.relationFielding, G., Glauthier, R., & Lave, C. (1978). Performance indicators for transit management. Transportation 7, 365-379.
dc.relationGiuliano, G. M. (1980). Transit performance: The effect of environmental factors. Irvine: University of California.
dc.relationGomez-Lobo, A. (2013). INCENTIVE STRUCTURE IN TRANSIT CONCESSION CONTRACTS: THE CASE OF SANTIAGO, CHILE, AND LONDON, ENGLAND. Washington D.C. : Clean Air Institute.
dc.relationGudmunson, H. (2001). Indicators and performance measures for Transportation, Environment and Sustainability in North America. Denmark: National Environmental Reserarch Institute.
dc.relationGuirao, B., García-Pastor, A., & López-Lambas, M. E. (2016). The importance of service quality attributes in public transportation:Narrowing the gap between scientific research and practitioners' needs. Transport Policy, 68-77.
dc.relationJansson, K., & Pyddoke, R. (2010). Quality incentives and quality outcomes in procured public transport - Case study Stockholm. Research in Transportation Economics, 11-18.
dc.relationKash, G., & Hidalgo, D. (2014). The promise and challenges of integratin transportation in Bogotá, Colombia. Public Transport, 107-135.
dc.relationLitman, T. (2009). A Good Example of Bad Transportation Performance Evaluation. Victoria Transport Policy Institute.
dc.relationLleras, G. C. (2005). Transmilenio y el transporte colectivo tradicional, una relación incierta. Revista de Ingeniería - Universidad de los Andes, 11.
dc.relationMartinez, J. L. (29 de Mayo de 2019). "Desactivamos la bomba atómica del SITP": alcalde Enrique Peñalosa. Obtenido de Bogota: https://bogota.gov.co/mi-ciudad/movilidad/transmilenio/mejora-el-sitp
dc.relationMeyer, M. (2000). Measuring That Which Cannot Be Measured-At Least According to Conventional Wisdom. Performance Measures to Improve Transportation Systems and Agency Operations (págs. 105-125). Irvine, California: National Academy Press.
dc.relationNational Center for Transit Research. (2016). Transit Service Reliability: Analyzing Automatic Vehicle Location (AVL) Data For On-Time Performance and to Identify Conditions Leading to Service Degradation. University of South Florida: Center for Urban Transportation Research.
dc.relationPoveda, C., Arango, C. I., & Rodríguez, A. (2018). User satisfaction issues that public transport integration has brought to Bogotá, Colombia-The case of SITP. CASPT 2018 Extended Abstract, 10.
dc.relationRietveld, P. (2005). Six Reason Why Supply-oriented Indicators Sustematically Overestimate Service Quality in Public Transport. Transport Reviews, 319-328.
dc.relationRodríguez, Á., Ortíz, H. A., Simancas, W., & Vallejo, J. A. (2022). Understanding transit user satisfaction with an integrated bus system. Journal of Public Transportation, 11.
dc.relationRodríguez, Á., Rosas, D., & Hidalgo, D. (2023). Big Effort, Little Gains for Users: Lessons from the Public Transport System Reform in Bogotá. Public Transport, 23.
dc.relationRodríguez, A., Rosas, D., & Paris, D. (2019). Importance-Performance Analysis in Public Transportation: Methodological Revision for PRactical Implementation. Journal of the Transportation Research Board, 710-723.
dc.relationSohail, M., Maunder, D., & Miles, D. (2004). Managing public transport in developing countries: Stakeholders perspectives in Dar es Salaam and Faisalabad. International Journal of Transport Management 2, 149-160.
dc.relationTalley, W. K. (1986). A Comparison of Two Methodologies for Selecting Transit Performance Indicators. Transportation 13, 201-210.
dc.relationTianqui, C., & Guestrin, C. (09 de Mar de 2016). XGBoost: A Scalable Tree Boosting System. University of Washington, pág. 13.
dc.relationTirachini, A., Hensher, D. A., & Rose, J. M. (2013). Crowding in public transport systems: Effects on users, operation and implications for the estimation of demand. Transportation Research Part A, 36-52.
dc.relationTransmilenio S.A. (01 de 2021). Manual de Niveles de Servicio para Unidades Funcionales del Componente Zonal . (M-DB-007). Bogotá D.C.
dc.relationTransmilenio S.A. (15 de 02 de 2022). Obtenido de Historia de Transmilenio: https://www.transmilenio.gov.co/publicaciones/146028/historia-de-transmilenio/
dc.relationvan Oort, N. (2014). Incorporating service reliability in public transport design and performance requirements: International survey results and recommendations. Research in Transport Economics, 92-100.
dc.relationvan Oort, N., & van Nes, R. (2009). Line Length Versus Operational Reliability. Network Design Dilema in Urban Publica Transportation. Transportation Research Record: Journal od the Transportation Research Board, 104-110.
dc.relationXGBoost Developers. (2022). XGBoost, Revision 21d95f3d. Recuperado el 2023, de https://xgboost.readthedocs.io/en/stable/tutorials/model.html
dc.relationYuldoshev, D. F., & Muminov, T. S. (2021). City Public Transport and Passenger Traffic Studying the Effect of Weather Indicators. Scientific Journal Impact Factor, 133-142.
dc.relationZhang, C., Hu, Y., & Lu, W. (2021). Evaluating the comprehensive benefit of public transport service - The pespective of the three stakeholders. Transport and Sustainable Development, 15.
dc.relationZhao, Y., Triantis, K., Murray-Tuite, P., & Edara, P. (2011). Performance measurement of a transportation network with a downtown space reservation system: A network-DEA approach. Transportation Research Part E, 1140-1159.
dc.rightsAtribución 4.0 Internacional
dc.rightshttp://creativecommons.org/licenses/by/4.0/
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightshttp://purl.org/coar/access_right/c_abf2
dc.titleAnálisis del esquema de medición de desempeño en sistemas de transporte público. Estudio de caso en el componente zonal Fase V del Sistema Integrado de Transporte Público de Bogotá
dc.typeTrabajo de grado - Maestría


Este ítem pertenece a la siguiente institución