Importancia de las habilidades blandas para la alta gerencia en la toma de decisiones en el mundo postpandemico

Soft skills importance for making decisions to the senior management in the post- pandemic world

dc.contributorGómez, Luis Francisco
dc.creatorPrieto Villaizan, Juliet Andrea
dc.date2023-05-31T13:40:53Z
dc.date2023-05-31T13:40:53Z
dc.date2022-10-10
dc.date.accessioned2023-09-06T18:00:35Z
dc.date.available2023-09-06T18:00:35Z
dc.identifierhttp://hdl.handle.net/10654/44099
dc.identifierinstname:Universidad Militar Nueva Granada
dc.identifierreponame:Repositorio Institucional Universidad Militar Nueva Granada
dc.identifierrepourl:https://repository.unimilitar.edu.co
dc.identifier.urihttps://repositorioslatinoamericanos.uchile.cl/handle/2250/8693813
dc.descriptionEl presente documento plantea como tesis general, que en la nueva realidad postpandemia las Habilidades Blandas se constituyen en una de las principales herramientas para la Alta Gerencia porque garantizan una mejor y más holística toma de decisiones; por ello, a partir de una investigación documental, se buscó identificar a partir de estudios y artículos, cuál ha sido la importancia de estas habilidades para la Alta Gerencia en la toma de decisiones en el contexto actual tras la pandemia originada por el Covid-19, principalmente en aquellas organizaciones que comprenden el sector bancario y/o financiero y sobre todo lo que respecta al Cliente Interno. Como resultado se obtuvo que si algo trajo la pandemia, fue la importancia de estas habilidades para cada organización, gerencia y empleado, al saber qué y cómo hacer para asegurar lo más esencial: la vida; y por ello, para los líderes de los distintos ámbitos, incluido el bancario y/o financiero, no se trató tanto de lo que se podría lograr, sino de cómo se debería y quería actuar, en un mundo que sufrió afectaciones de una magnitud global y sin precedentes.
dc.descriptionContenido Resumen 3 INTRODUCCIÓN 5 1. DEFINICIÓN DE IMPORTANCIA DE LAS HABILIDADES BLANDAS 8 1.1. Marco Conceptual 8 1.2. Importancia de las Habilidades Blandas para las Organizaciones 9 1.3. Relación Existente entre las Habilidades Blandas y Duras 11 2. LAS HABILIDADES BLANDAS EN LA ERA POSTPANDEMIA 14 2.1. Habilidades Blandas Esenciales Demandadas en el Mundo Postpandemia 16 3. Importancia de las Habilidades Blandas en el Sector Bancario y/o Financiero: Cliente Interno 21 Recomendaciones 24 Conclusiones 25 Biografía 27
dc.descriptionThis document proposes as a general thesis that in the new post-pandemic reality, Soft Skills constitute one of the main tools for Senior Management because they guarantee better and more holistic decision-making; Therefore, based on documentary research, we sought to identify, based on studies and articles, what has been the importance of these skills for Senior Management in decision-making in the current context after the pandemic caused by Covid-19. , mainly in those organizations that comprise the banking and/or financial sector and especially with regard to the Internal Client. As a result, it was obtained that if something brought the pandemic, it was the importance of these skills for each organization, management and employee, knowing what and how to do to ensure the most essential: life; and therefore, for the leaders of the different fields, including banking and/or finance, it was not so much about what could be achieved, but about how one should and wanted to act, in a world that suffered damages of a global magnitude. and unprecedented.
dc.descriptionPregrado
dc.formatapplicaction/pdf
dc.formatapplication/pdf
dc.languagespa
dc.publisherAdministración de Empresas
dc.publisherFacultad de Estudios a Distancia
dc.publisherUniversidad Militar Nueva Granada
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dc.rightshttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightshttp://purl.org/coar/access_right/c_abf2
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rightsAcceso abierto
dc.subjectAPTITUDES
dc.subjectADMINISTRACION DE EMPRESAS
dc.subjectPost-pandemic
dc.subjectSoft Skills
dc.subjectSenior Management
dc.subjectEmployees
dc.subjectOrganization
dc.subjectCOVID-19 (ENFERMEDAD)
dc.subjectEPIDEMIAS
dc.subjectHabilidades Blandas
dc.subjectAlta Gerencia
dc.subjectEmpleados
dc.subjectOrganización
dc.subjectPospandemia
dc.titleImportancia de las habilidades blandas para la alta gerencia en la toma de decisiones en el mundo postpandemico
dc.titleSoft skills importance for making decisions to the senior management in the post- pandemic world
dc.typeTesis/Trabajo de grado - Monografía - Pregrado
dc.typeinfo:eu-repo/semantics/bachelorThesis
dc.typehttp://purl.org/coar/resource_type/c_7a1f
dc.typeinfo:eu-repo/semantics/acceptedVersion
dc.coverageCalle 100


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