Propuesta de Mejora del Área de Talento Humano en la Clínica San Juan Bautista Mediante la Aplicación de la Matriz Modelo de Modernización para la Gestión de Organizaciones (MMGO)

Abstract

The purpose of this work was to establish an improvement proposal by means of the matrix Modernization Model for the Management of Organizations (MMGO) for the company Clínica San Juan Bautista located in the municipality of San Juan del Cesar - La Guajira. For the development of the research, an-interview was conducted with human talent management, some heads of each area of the company. Through this interview we obtained the necessary information to apply the MMGO matrix, which allowed us to detect different weaknesses and opportunities of the company. The purpose was to identify what is generating these weaknesses, whether due to budgets, lack of knowledge or low economic profitability. It was made clear to this institution that this is a diagnosis for improvement and not a criticism of the different existing organizational structures. In addition, it was pointed out that, in previous years, the San Juan Bautista Clinic was one of the best institutions providing health services in the municipality and its surroundings, and that, although its growth has slowed down, it can still be restored in all aspects.