Ansiedad en los equipos de proyectos de una multilatina del sector financiero : estrategias de detección, prevención y moderación

Abstract

In the midst of a changing context from the financial, technological and social fronts, a pool of projects is required to transform organizations in an agile and timely manner, requiring leaders to properly manage the emotions of the people who are in their teams, to contribute to personal-professional balance and quality of life. This research work defined what are the most frequent causes that generate behaviors associated with anxiety in the members of the project teams of a multilatina of the financial sector, this through a mixed study (qualitative and quantitative), with a descriptive and cross-sectional, approach which mixed the information obtained from interviews with project leaders with a characterization of the team members. The main results were: anxiety is higher in projects than in a day-to-day area; leaders are afraid to talk about anxiety, however, there is a lot of interest in learning. The unanimous and quintessential conclusion is that by reducing anxiety in work teams, performance will be maximized.