Análisis de la gestión de desempeño basada en competencias y objetivos

Abstract

The purpose of the research is to characterize the performance management model used in a company providing accounting and financial legal services, by collecting perceptions of different people within the organizational structure. For this, qualitative research will be carried out, using the method of semi-structured interviews. Once this information is collected, a contrast will be made with the positions of different authors within the literature and finally some recommendations will be designed, taking into account the management models by objectives and management by competences. Once the research is finished, it is evident that within the organization under study there is not a structured performance management model, but a performance evaluation model, There are no objective measurement variables that allow us to determine the level of performance. Finally, recommendations are given to this organization, focused on formalizing the performance management model, basing monitoring on the achievement of objectives and capacity development, where metrics must be objectively defined to track defined objectives with employees