Metodología para definir equipos de gestión de políticas públicas y regulatorias en el sector de Tecnologías de la Información y las Comunicaciones (TIC) en Colombia

Abstract

Public (civil) service in Colombia —and the ICT Sector is no exception— is characterized by fixed management periods, where different situations intervene in the arrival of leaders to management positions and team forming, dealing —among many other issues— with hiring rules and procedures for the enrollment of public servants. Although the management of public and regulatory policy in the ICT Sector depends to a large extent on the set of skills possessed by the people occupying management positions, a relevant factor —perhaps the most relevant— is to ensure success in the team forming process, where, in general, people with different profiles nurture public management with their training, experience and knowledge. Through qualitative research, methodological aspects are defined to be considered for team forming in public entities of the ICT Sector, seeking to facilitate the development of tasks in charge of people occupying directive positions, emphasizing on leadership skills, project management techniques and team attributes, so the management of public and regulatory policy can be carried out more efficiently.