| dc.description.abstract | Canadian higher education institutions continually consider how to improve the quality of the processes and services they offer, thus seeking to increase their contribution to the social and economic development of their environment. In this context, it is taken as a sample of a higher education institution of recognized trajectory in the Canadian province of Manitoba, called Red River College. The tools used to make decisions that allow measuring institutional development, technical cooperation and the satisfaction of their graduates are varied. These are related to a management system implemented by the Federal Government that allows the collection of valid information for decision making. This management system also integrates the job database of the federal government, where the purpose is to offer careers that are demanded by the labor market and to cancel those careers that do not have a job. This system allows universities and the government to have a constant and updated substantive information for the decision making of the actors responsible for higher education that in turn generates a synergy of joint efforts for the benefit of the Canadian population and economy. | |
