An Integrated Decision Model for Selection of Third Party Recovery Facilitator (3PRF) for Product Recovery Operations

dc.creatorChoudhary, Divya
dc.creatorMadaan, Jitendra
dc.creatorNarain, Rakesh
dc.date2014-12-26
dc.date.accessioned2022-11-04T02:53:13Z
dc.date.available2022-11-04T02:53:13Z
dc.identifierhttps://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/41518
dc.identifier.urihttps://repositorioslatinoamericanos.uchile.cl/handle/2250/5072045
dc.descriptionDue to intricacies, considerable risks are involved in product recovery operations, therefore core competency and experience are prerequisite for successful implementation of Reverse Logistics (RL).To overcome this, organizations are outsourcing the recovery operations and are opting for Third Party Recovery Facilitators (3PRF) to obtain prominent results. This paper contributes by proposing a decision model to address risks associated with product recovery and suggesting criteria for suitable 3PRF selection. The study also introduces a novel approach, combining Interpretive Structural Modeling (ISM) and ELECTRE III methodologies to tackle this problem of 3PRF selection to improve decisions. ELECTRE III is a more reliable and pragmatic method, as it considers imprecision present in expert opinions and ensures that an extremely low score on a criterion cannot be compensated by good scores on other criteria. Subsequently, ISM methodology is used for identifying relationships among various criteria to determine the most significant ones. ELECTRE III method is then applied to select the most appropriate 3PRF based on the most significant criteria. The application of this novel approach can reduce risk involved and time during the process of recovery facilitator selection. Additionally, case study has been conducted to show the practical implementation of ELECTRE III methodology in selection process.DOI: 10.12660/joscmv7n2p37-58URL: http://dx.doi.org/10.12660/joscmv7n2p27-58en-US
dc.formatapplication/pdf
dc.languageeng
dc.publisherFGV EAESPen-US
dc.relationhttps://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/41518/40301
dc.rightsCopyright (c) 2014 Journal of Operations and Supply Chain Managementpt-BR
dc.sourceJournal of Operations and Supply Chain Management; Vol. 7 No. 2 (2014): July - December; 37-58en-US
dc.sourceJournal of Operations and Supply Chain Management; v. 7 n. 2 (2014): July - December; 37-58pt-BR
dc.source1984-3046
dc.subjectThird Party Recovery Facilitators (3PRF)en-US
dc.subjectReverse Logistics (RL)en-US
dc.subjectInterpretive Structural Modeling (ISM)en-US
dc.subjectELECTRE IIIen-US
dc.subjectDecision Model.en-US
dc.titleAn Integrated Decision Model for Selection of Third Party Recovery Facilitator (3PRF) for Product Recovery Operationsen-US
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion


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