SATATISFACTACTION AND QUALITY OF SERVERVICE PROVIDED BY SUPPLIERS TO MID-SIZED SUPERMARKETS

dc.creatorCampos, Domingos Fernandes
dc.date2008-12-29
dc.date.accessioned2022-11-04T02:53:01Z
dc.date.available2022-11-04T02:53:01Z
dc.identifierhttps://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/11855
dc.identifier.urihttps://repositorioslatinoamericanos.uchile.cl/handle/2250/5072024
dc.descriptionThis article analyzes the quality of service provided by suppliers to supermarkets in a medium sized city in the northeast of Brazil. A survey was performed with valid responses from forty mid-sized supermarkets. The results provided the data for ranking the importance of the main distribution service features and for assessing the retailer's satisfaction level in relation to the ten major suppliers in the region.en-US
dc.formatapplication/pdf
dc.languageeng
dc.publisherFGV EAESPen-US
dc.relationhttps://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/11855/10781
dc.sourceJournal of Operations and Supply Chain Management; Vol. 1 No. 2 (2008): July - December; 30-40en-US
dc.sourceJournal of Operations and Supply Chain Management; v. 1 n. 2 (2008): July - December; 30-40pt-BR
dc.source1984-3046
dc.subjectdistribution serviceen-US
dc.subjectsupply chain managementen-US
dc.subjectsupermarketen-US
dc.subjectBrazilen-US
dc.titleSATATISFACTACTION AND QUALITY OF SERVERVICE PROVIDED BY SUPPLIERS TO MID-SIZED SUPERMARKETSen-US
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion


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