Dissertação
Performance analyses of public hospitals in the estate of Bahia with different organization models an application of the data envelopment analysis (DEA) method
Fecha
2006Autor
Bellaguarda, Monika Tschanz
Bellaguarda, Monika Tschanz
Institución
Resumen
This study analyzes the performance of 16 public hospitals in the Estate of Bahia
which are either organized based on the traditional public organizational model or an
outsourcing model. The performance was evaluated by applying data envelopment
analysis where first an efficiency frontier for the group of analyzed entities is
calculated based on linear programming and second, for every hospital, its respective
distance from the efficiency frontier for each factor analyzed is calculated.
The data collection for this analysis was obtained through interviewing with a
structured questionnaire. However, the quality of the collected data proved to be
rather limited. Hence the results of the analysis should be seen as rather indicative
how data envelopment analysis could be used to evaluate the performance of
hospitals, than to drive conclusion on the performance of the respective hospital or
organizational model.
By applying data envelopment analysis, we were able to identify best practice
hospitals within the analyzed group and to identify the dimensions underperforming
hospitals may improve.
A second intention was to analyze if one of the two organization models applied in
the public hospitals in Bahia, the traditional public or outsourcing organization model
differ in terms of efficiency. In concept, data envelopment may be helpful to identify
such differences regarding performance, nevertheless, the analysis of the analyzed
group of hospitals returned mixed results.